FAQs
FAQ’s
WHO ARE YOU?
Hi, My name is Wanda, I am from the Northeast, I live in Delaware. I am a Christian first and my faith in Jesus helps me with my walk each day, he guides my path and decisions to be a giving person to those in need. I enjoy making Body care products part-time when I’m not working my full time job and taking care of my mini farm in the northeast. I use my own organic herbs grown in my garden and infuse them to make soaps, scrubs, bath balms, rub and lotion. I enjoy creating my own scents using essential oils, and some fragrances. Lifting spirits is what I want to accomplish and give to my customers. My site is to help others feel good by cleansing our body’s and renewing our spirits in our Faith, Love and in our body care. I enjoy fundraising to help the homeless and our local shelters with my products.
WHO MAKES ALL OF THEM ?
I do - I am a one-woman show! I do everything from growing the plants, harvesting and drying it out, ordering other ingredients, making the actual product, make my own labels, taking photos, all the cleaning and sanitizing associated with the equipment used to make each product, I do my own website and social media platforms, flea markets …. and list goes on…I make Soap, body butters, bath bombs & steamers, lotion, lip balms, etc…
HOW LONG UNTIL MY ORDER SHIPS? I ship USPS daily so you should see your package in 3-5 days after you order .
WHAT IF I NEED TO CANCEL MY ORDER? I ship nearly every business day so if your order has already shipped, the order cannot be cancelled.
CAN I RETURN PRODUCT? No. Given the nature of my product, I cannot accept returns. Sorry !
WHAT ABOUT INTERNATIONAL ORDERS ?
I only sell in the United States….
WHY SHOULD I USE HANDMADE SOAP? I know you can go any department store and purchase commercial soap for a cheap price but once you start using homemade soap, you will be hooked, You won’t believe the difference it makes on your skin. I make cold process soap; this process allows all the natural glycerin to stay in the soap - commercial soap companies actually remove the glycerin to sell as another product. Glycerin is a natural moisturizer that makes a great bar of soap. I also do Melt and pour which makes great embeds in your soap or just a quick bar on soap that you can add colorants and fragrance to. I am hoping to experiment with the hot process method also.
WHY IS THERE LYE IN THE SOAP?
Don't worry - You cannot make soap without lye! Once the lye and oils are mixed together, they go through a chemical reaction called saponification. During this reaction and the minimum 4-6 weeks cure time, the lye is reacted away. What you are left with is an awesome bar of wonderful, moisturizing handmade soap !
ALLERGIES - CAN I USE YOUR PRODUCTS?
Please contact me if you have any questions regarding allergens in my products and your sensitivity to them. While I always clean my equipment between batches, there may be cross-contamination with other soaps that may contain an ingredient you are sensitive to. You should always do a patch test on your skin first and discontinue use if any reaction occurs.
If a reaction is ongoing, please seek prompt medical treatment. The liability of my products is limited to the price of the item. Essential oils are not recommended for babies, young children, during pregnancy or for sensitive individuals with other health issues. Due to the alkaline nature of real soap, it is not tear-free and care should be taken to not get this product in your eyes. If at all in doubt always consult your healthcare provider for advise.
CAN I USE SOAP ON MY FACE?
Yes Any of them ! They are all great for face, hands, body and even your hair .
HOW DO I TAKE CARE OF HANDMADE SOAP?
Your soap should be kept in a well draining dish so it dries between uses. It is perfectly ok to leave it in the shower. I have Soap dry pads that work very well keeping your soaps from not getting mushy.
IS THIS SOAP "NATURAL"?
I try to use as much Natural ingredients as possible in my products. The only non-natural ingredients in some of my soaps are fragrance oil, pigments and micas (color). I try my best to stay all natural organic as possible. Handmade soaps are so much cleaner and moisturizing, not like the store bought ones that have chemicals in them.
WHAT SOAP CAN I USE ON MY BABY? I recommend unscented Soap with no added scent or color. Take care to not get any soap in their eyes because due to the alkaline nature of real soap, it is not tear-free.
WHAT IS A FRAGRANCE OIL?
A fragrance oil is a synthetic compound in a carrier oil. I use fragrance oils because there are some amazingly, wonderful scents available and I love them! Some of my soaps are made with essential oils which are 100% natural. Essential oils are extracted from plants and leaves.
WHAT ARE PIGMENTS?
Pigments are the colors in the soap. They may be oxides or ultramarines. They are made in a lab to be "nature identical" and more pure than those extracted from nature. They are cosmetically safe colorants that are used in make-up.
WHAT ARE HERBS?
Herbs are plants with savory or aromatic properties that are used for flavoring food, in medicine, or as fragrances. Dried herbs are used in body care products to enhance the texture and scent also used as a top decoration in soaps.
WHAT IS MICA?
Mica is a natural product but these are coated with pigments (as described above) to achieve color. They shimmer and shine in soap! It is the exact same stuff you see in your lipstick, eye shadow and blush.
WHAT DO YOUR INGREDIENTS DO?
Olive Oil- cleans well, attracts and holds external moisture and forms a breathable film without blocking natural skin functions
- Coconut Oil- moisturizing, promotes lathering and hardness
- Sweet Almond Oil - excellent emollient, known to soften, soothe and condition skin
- Jojoba Oil - moisturizer and humectant, contains waxy esters which help skin maintain normal functions while allowing skin to repair and rebalance itself.
- Shea Butter - soothes and softens dry, chapped skin while nourishing all skin types, good for sensitive skin.
- Avocado Oil - high in vitamins A, E and D, protein, carbohydrates, amino acids, chlorophyll and glycerides, easily absorbed, heals and regenerates skins cells and tissues.
- Cocoa Butter - cocoa butter is great for naturally healing .
Grapeseed Oil - It's non-comedogenic which is just a fancy word for "it doesn't clog pores". - It is known to treat acne, tighten skin, help diminish dark circles around the eyes, moisturize, reduce scars, restore collagen and fight aging.
Infused oils - Oils that are mixed with an herbs, plant or flower over a certain length of time to incorporate the scent, medicinal and herbal ingredients in the oil.
WHAT DOES Psalms 51:10 Mean ?
Purge me with hyssop, and I shall be clean: wash me, and I shall be whiter than snow, Make me to hear joy and gladness; that the bones which thou hast broken, may rejoice Hide thy face from my sins, and blot out all mine iniquities.
Create in me a clean heart, O God; and renew a right spirit within me.
Each of my products is blessed with this amazing logo & it is my prayer that my products are a blessing to you and hope that you will Bless others by cleansing them and lifting their spirits.
What Social platforms do I use?
I have a Blog page which I post in as often I can. I love to connect with you to give you new ideas of how I grow and make my products. I came up with the name by just making and experimenting with new scents. So hope you will check my blog and follow me at http://scentsbyeme.com .
Other media I can be found on would be Facebook, Instagram and twitter. I do have a You tube channel ,but not a big you tuber yet… I do post how I make some products there. I am not the experienced video maker but I give it a try…lol. Technology sometimes is faster than me.. so hopefully you can check them out also and help spread the gift to others.